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Luggage service

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Hand luggage - Cabin

One piece of cabin baggage is included on all our routes:

  • One bag per person - Length + Width + Height = 115cm and maximum weight = 10kg

The carrier may impose maximum dimensions for baggage taken into the cabin, and limit its number.

Baggage that passengers take into the cabin must be placed under the seat in front of the passenger or in a closed storage compartment. Items defined by the carrier as being too heavy or excessive in size, safety-critical or difficult to stow cannot be accepted for carriage in the cabin and must be carried as checked baggage. b) Items to be carried in the hold compartment (such as delicate musical instruments or the like) which do not meet the provisions of a) above may be accepted for carriage in the cabin compartment if the carrier has been duly notified in advance and has granted leave. Carriage of these items may be invoiced separately.

For flights on the Bordeaux / Brest route: Hand baggage must be limited to 6 kg in the cabin.

Larger and heavier hand luggage will be placed in the hold and returned on leaving the aircraft.

However, for reasons of comfort, most of the time, your baggage will be loaded into the hold at the time of boarding (a green tag will be attached to your baggage) and returned as soon as you leave the plane.
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From January 1, 2024 - Hold baggage

The number of baggage items you can transport free of charge in the hold depends on your ticket type. This information is available at booking and is indicated on your ticket.

If your fare does not include baggage, you can reserve it up to 3 hours before flight departure for €25. If you purchase it at the airport, it will be charged at €40.

A second piece of luggage weighing 23 kg costs €45 if booked in advance, or €60 at the airport.

 

In the event of excess baggage , payment will be made at the departure airport (after checking baggage weight).
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Oversized luggage

Checked baggage must not exceed certain limits (see above).

 

- If baggage exceeds 23 kg (maximum 32 kg), a supplement of €70 will be charged (payment before departure at the airport).

- If the baggage size is between 159 cm and 300 cm, a supplement of €40 will be charged (payment before departure at the airport).

 

OTHER LUGGAGE

- Sports equipment such as golf bags, diving equipment, fishing gear and ski equipment are considered standard baggage as long as they comply with the maximum weight of 23kg and total dimensions do not exceed 300cm.

- Surf/kite: On request, with a supplement of €60 per trip.

 

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Bike on board

On our network, a limited number of bicycles can accompany you at a cost of €60:
  •  This service is subject to a quota.
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Prohibited items

Passengers must not place items in luggage:
  • items that do not constitute baggage as defined in Article I of these Conditions;
  • items that may constitute a hazard to the aircraft or to persons or property on board, such as those specified in the International Civil Aviation Organization (ICAO) and International Air Transport Association (IATA) Dangerous Goods Regulations and the Carrier's regulations, available on request;
  • items whose carriage is prohibited by the laws or regulations of any country of departure, destination, overflight or scheduled stopover;
  • items which the carrier considers unsuitable for transport due to their weight, size or nature;
  • live animals, with the exception of pets (subject to quota) and provided the conditions of paragraph 10 of this Contract are met;
  • fragile or perishable items, money, jewelry, works of art, precious metals, silverware, securities or other valuables, valuable clothing or optical cameras, computers, tablets, electronic or telecommunications equipment, musical instruments, passports and identity documents, keys, samples, business papers, manuscripts or individual fungible securities, etc. Passengers are reminded that, under applicable law, they are advised not to include any medicines in their checked baggage;
  • firearms and ammunition other than hunting, sporting or replica firearms and decommissioned firearms. To be accepted as checked baggage, firearms and ammunition for hunting and sporting weapons and/or replicas and decommissioned firearms must be unloaded, locked and packed appropriately. The carriage of ammunition is subject to ICAO and IATA Dangerous Goods Regulations, as specified in (b) above;
  • if the items mentioned in subparagraphs (a) to (g) of this paragraph are carried, whether or not their carriage as Baggage is prohibited, their carriage is subject to the limitations of liability and the provisions of these Conditions of Carriage applicable to the carriage of Baggage.
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Baggage collection and delivery

(a) Passengers must collect their Baggage as soon as it is available at destination or stopover. If he fails to do so within a reasonable period of time, the Carrier may charge an additional storage fee. If the passenger does not collect Baggage within three months of its availability, the Carrier may dispose of it without any liability to the passenger.

(b) Only the bearer of the Baggage Check and Baggage Identification Tag delivered to the passenger at the time of check-in has the right to collect the Baggage. However, failure to submit the baggage tag does not preclude baggage pickup, if baggage screening is presented and the baggage can be identified in other ways.

(c) If a person claiming Baggage is unable to produce Baggage Check and identify the Baggage by means of a Baggage Tag, Carrier will deliver the Baggage to such person only if they can satisfactorily prove their rights; at Carrier's request, such person must provide adequate coverage to indemnify Carrier for any loss, damage or expense that may result from such delivery.

(d) Acceptance of the Baggage by the holder of the Baggage Check without complaint on his part at the time of delivery shall constitute a presumption that the Baggage has been delivered in good condition and in accordance with the Contract of Carriage.
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Right to refuse to carry baggage

At any time during the boarding or intermediary procedure, the Carrier may refuse to carry as Baggage any prohibited article, as indicated in paragraph 3 of this article, and may also refuse to continue the carriage of such articles if they are discovered.

The Carrier may refuse to carry Baggage due to its size, shape, weight, content or nature, or for operational, safety/security reasons or to preserve the comfort and convenience of passengers and crew.
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Search rights

For security/safety reasons, the Carrier may ask the passenger and/or his/her Baggage to undergo a search or an X-ray or other type of check.

If the passenger is not present or available, his/her Baggage may be searched in his/her absence to determine whether he/she or his/her Baggage contains any object mentioned in paragraph 3 above, as well as any weapon or ammunition which has not been presented to the Carrier, as mentioned in section 3 (g) above.

If the passenger refuses to comply with such requests, the Carrier may refuse to carry him/her and his/her Baggage. If such checks damage the Baggage and its contents or cause damage to the passenger, the Carrier shall not be liable, except in the event of misconduct or negligence.
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Baggage identification

(a) When the passenger hands over the baggage allowance, the Carrier takes custody and issues a baggage identification tag for each piece of checked baggage.

(b) If the Carrier determines that the baggage packaging is inadequate, defective or in poor condition, it may refuse the baggage.

(c) Passengers must affix a personal identification tag to Baggage before it is accepted by Carrier.

(d) Checked Baggage is carried, as far as possible, on the same aircraft as the passenger (its owner), unless for operational or safety/security reasons, the Carrier decides that it must be carried on another flight.

If this is the case, the Carrier will deliver the baggage to the destination of the flight, unless applicable law requires the passenger to be present for customs clearance.
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Declaration of securities and collection of additional fees

(a) If the Carrier offers this possibility, the Passenger may declare a value higher than the limit of liability specified in the Agreement. In this case, the Passenger may be charged additional fees, at rates set by the Carrier and available on request.

(b) The Carrier will refuse such a declaration of value, if parts of the carriage are to be performed by another carrier which does not offer such a possibility.