Airlines are applying the new recommendations of the French authorities concerning the APIS (Advanced Passenger Information System) procedure:

• The authorities at certain destinations may require APIS data from air passengers (name, date of birth, nationality, type of travel document, travel document number). These data are collected by the airline during booking and transmitted to the authorities at the place of arrival.

APIS is a security procedure involving the transmission of information on all passengers to the immigration authorities of each country. This information is contained in your passport (or identity card for travel within the European Union). When air tickets are issued, the mandatory transmission of this information will help passengers avoid difficulties on departure and arrival.

From 48 hours to 2 hours before your flight's departure, save time with online check-in and get your boarding pass on our dedicated https://iport.travelport.com/ici/ce/fr page.

Online check-in is not yet available from Ajaccio, Pau, Nice and Brussels.

Check-in Deadline is 30 min before departure on our domestic flights (France) and 40 min from/to Brussels and Kerry.

To ensure that your trip runs smoothly and that you have enough time to check in your baggage and pass through the various checkpoints, please take these waiting times into account.

A simple spelling change due to a typing error may be made free of charge, at Chalair's discretion.

Only the Flex rate allows a full refund of your booking (excluding service charges).

For other fare types, only taxes are refundable. These can be refunded on request.

You can take solid food in your cabin baggage.

Only liquid foods are limited to a maximum 100ml container, placed in a transparent bag with a maximum capacity of one liter.

• Hors Format :

- If baggage exceeds 23 kg (maximum 32 kg), a supplement of €70 will be charged (payment at the airport).

- If the baggage size (Length + Width + Height) is between 159 cm and 300 cm, a supplement of €40 will be charged (payment at the airport). However, the maximum length may not exceed 160cm.

• Other luggage :

- Sports equipment: golf bags, diving or skiing equipment and fishing gear are considered standard baggage as long as they comply with the weight and dimensions of hold baggage.

- Surf/kite: Subject to quota. The supplement is €60 per trip. Board length must not exceed 160cm,

- Bicycle : On our ATR aircraft, you can travel with a bicycle. This service is subject to quota and is charged at €60 per journey.

- Children's equipment : If you're traveling with a child under the age of 4, you can carry a cane stroller weighing up to 10 kilos and a booster seat or car seat free of charge.

- Sports equipment: golf bags, diving or skiing equipment and fishing gear are considered standard baggage as long as they comply with the weight and dimensions of hold baggage.

- Surf/kite : The supplement is €60 per trip. Board length must not exceed 160cm,

- Bicycle : On our ATR aircraft, you can travel with a bicycle. This service is subject to quota and is charged at €60 per journey.

As this luggage is subject to quota, you must request it directly via our CONTACT form.

The UM service is offered for children aged 4 to 11 on routes served by ATR 42 and ATR 72 and is subject to availability.

Please contact booking by telephone only on 0 892 700 499.

Once the service has been validated, you'll need to fill in this this UM form form, giving the details (name, address, cell phone number) of the adult accompanying the child to the airport of departure and the adult collecting the child from the airport of arrival. The child must travel with a valid identity document (identity card or passport).

• The UM service is offered for children aged 4 to 11 on routes served by ATR 42 and ATR 72 and is subject to availability. Unaccompanied children up to 4 years of age are not accepted on board.
• The UM service is compulsory for minors aged 4 to 11, unless they are traveling with an adult (18). booking must be made by telephone only on 0 892 700 499.
• Once the service has been validated, you'll need to fill in this UM form with the contact details (name, address, cell phone) of the adult accompanying the child to the airport of departure and the adult collecting the child from the airport of arrival.
• Children must travel with a valid identity document (ID card or passport).
• Minors aged 12 and over travelling alone must be in possession of an identity document. The company will not take charge of them.

On our ATR-operated routes, depending on the type of aircraft, the number of babies is limited.
Please note : All children under 2 years of age must travel in the same seat as the accompanying adult (only one baby per accompanying adult).

Pregnant women are accepted up to 28 weeks of pregnancy without a medical certificate. From 28 to 32 weeks, please complete this medical certificate specifying the stage of pregnancy, state of health and absence of risk of premature delivery (certificate less than 7 days old).

Beyond 32 weeks, travel is not authorized on Chalair Aviation flights.

Our company offers assistance to people who have difficulty getting around on their own (PMR).

However, depending on the type of aircraft operating the route and for safety reasons, the acceptance of disabled passengers is subject to agreement with our services.

You must complete this PMR form and send it duly completed to the following e-mail address: reservation@chalair.fr

If your assistance is required following a recent operation or if you are in a cast, please complete this medical certificate (certificate less than 7 days old)

The number is limited to 1 per flight for safety reasons (at no extra charge).

You must complete this PMR form form and send it duly completed to the following e-mail address: reservation@chalair.fr

You can bring your own crutches free of charge in the cabin.

They are placed in the luggage compartment above your seat.

You must complete this PMR form form and send it duly completed to the following e-mail address: reservation@chalair.fr

Hearing-impaired access is subject to agreement with our services.
Please send your request to reservation@chalair.fr

In the cabin: you can carry a single small animal, weighing up to 8 kg, provided it travels in an approved bag.

In the hold: Transporting an animal is subject to agreement with our services on our ATR-operated routes. Please request this via the CONTACT form.

For further information, please refer to the dedicated page https://www.chalair.fr/transport-des-animaux

You must be in possession of a "pet passport".

What's more, in order to fly, your pet must be fitted with a subcutaneous microchip (transponder).

You can request a group via our contact form HERE or send an e-mail to groupes@chalair.fr.

Please give us as many details as possible so that we can respond to your request as accurately as possible.

Changes and cancellations are subject to the Group conditions.

A change of name after a ticket has been issued is subject to a €50 fee.

A reduction in the number of passengers in the group is subject to penalties: 100% less than 30 days and 20% between 59 and 30 days before departure.

If a group is cancelled more than 60 days before departure, a fee of €100 will be charged. For cancellations between 59 and 30 days before departure, 20% will be charged, and 100% for cancellations less than 30 days before departure.