FAQ

Home FAQ Groups

How do I book flights for a group?

You can request a group via our contact form HERE or send an e-mail to groupes@chalair.fr.

Please give us as many details as possible so that we can respond to your request as accurately as possible.

How do I modify or cancel a group file?

Changes and cancellations are subject to the Group conditions.

A change of name after a ticket has been issued is subject to a €50 fee.

A reduction in the number of passengers in the group is subject to penalties: 100% less than 30 days and 20% between 59 and 30 days before departure.

If a group is cancelled more than 60 days before departure, a fee of €100 will be charged. For cancellations between 59 and 30 days before departure, 20% will be charged, and 100% for cancellations less than 30 days before departure.

How do I register a band?

Group check-in takes place directly at the airport. We advise you to arrive early to allow sufficient time for the process to run smoothly.