FAQ

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How do I book flights for a group?

You can make a group enquiry via our contact form HERE or send an email to groupes@chalair.fr

Please do provide as many details as possible so that we can respond to your enquiry as accurately as possible.

How do I edit or cancel a group file?

Changes and cancellations are subject to the Group Terms and Conditions.

A name change after a ticket has been issued is subject to a fee of €50.

A reduction in the number of passengers in the group is subject to penalties: 100% if less than 30 days’ notice is given, and 20% between 59 and 30 days before departure.

The complete cancellation of a group incurs a charge of €100 if cancelled more than 60 days before departure. If cancelled between 59 and 30 days before departure, a 20 per cent fee will be charged, and 100 per cent if cancelled less than 30 days before departure.

How do I register a group?

Group check-in takes place directly at the airport. We advise you to arrive in good time to ensure there is sufficient time for the process to run smoothly.