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FAQ

Home FAQ Flight modifications

Can I cancel my booking ?

Only the Flex rate allows a full refund of your booking (excluding service charges).

For other fare types, only taxes are refundable. These can be refunded on request.

Can I change my passenger data?

A simple spelling change due to a typing error may be made free of charge, at Chalair's discretion.

Can I change my booking ?

Change of schedule or itinerary

If you have chosen a Flex or Semi-Flex fare, you can change the date or time of your flight:

  • Free with the Flex rate
  • With a penalty of €40 for the Semi-Flex fare. In addition, if the rate applicable at the time of the change is higher than the rate you paid when you first booking, you will also have to pay the difference between the two rates (= rate difference). You will not be refunded if the new fare is lower than the original fare.