FAQ

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Do you offer the UM (unaccompanied minors) service?

The UM service is offered for children aged 4 to 11 on routes served by ATR 42 and ATR 72 and is subject to availability.

Please contact booking by telephone only on 0 892 700 499.

Once the service has been validated, you'll need to fill in this this UM form form, giving the details (name, address, cell phone number) of the adult accompanying the child to the airport of departure and the adult collecting the child from the airport of arrival. The child must travel with a valid identity document (identity card or passport).

What are the transport conditions for minors?

  • The UM service is offered for children aged 4 to 11 on routes served by ATR 42 and ATR 72 and is subject to availability. Unaccompanied children up to 4 years of age are not accepted on board.
  • The UM service is compulsory for minors aged 4 to 11, unless they are traveling with an adult (18). booking must be made by telephone only on 0 892 700 499.
  • Once the service has been validated, you'll need to fill in this UM form with the contact details (name, address, cell phone) of the adult accompanying the child to the airport of departure and the adult collecting the child from the airport of arrival.
  • Children must travel with a valid identity document (ID card or passport).
  • Minors aged 12 and over travelling alone must be in possession of an identity document. The company will not take charge of them.

Is it possible to travel with a baby on Chalair flights?

On our ATR-operated routes, depending on the type of aircraft, the number of babies is limited.
Please note : All children under 2 years of age must travel in the same seat as the accompanying adult (only one baby per accompanying adult).