FAQ

Home FAQ Passenger Assistance and<br> Health

How late into my pregnancy can I travel?

Pregnant women are accepted up to 28 weeks’ gestation without a medical certificate. Between 28 and 32 weeks, please complete this medical certificate stating the stage of pregnancy, your state of health and that there is no risk of premature birth (the certificate must be less than 7 days old).

Beyond 32 weeks, travel is not permitted on our Chalair Aviation flights.

Can I apply for a wheelchair, and under what conditions?

Our company offers assistance to people who have difficulty travelling unaided (people with reduced mobility).

However, depending on the type of aircraft operating the route and for safety reasons, the carriage of passengers with reduced mobility is subject to approval by our services.

You must complete this PRM form and send the duly completed form to the following email address: reservations@chalair.fr
As our offices are closed at weekends, please submit your requests in good time so that they can be processed before your departure.

If you are requesting assistance following a recent operation or if you are in a plaster cast, please complete this medical certificate (issued within the last 7 days)

Can you travel with a guide dog?

The number is limited to one per flight for safety reasons (at no extra cost).

You must complete this PRM form and send the completed form to the following email address: reservations@chalair.fr

As our offices are closed at weekends, please submit your requests in good time to ensure they are processed before your departure.

What steps should a person with a hearing impairment take?

Admission of people with hearing impairments is subject to approval by our services.

You must complete this PRM form and send the completed form to the following email address: reservations@chalair.fr

As our offices are closed at weekends, please submit your requests in good time so that they can be processed before your departure.

Can I travel with crutches?

You can take your crutches into the cabin free of charge.

They will be stowed in the overhead luggage compartment above your seat.

Can I carry medical luggage?

Medical luggage is subject to certain conditions. You will need a medical certificate completed and signed by a doctor.
Any medical luggage that you do not need during the flight will be checked in. Fragile medical
equipment may be carried in the cabin and must comply with the maximum permitted dimensions and weight.